IT technician H/F

WHAT WILL YOUR RESPONSIBILITIES BE?

– Ensuring the smooth operation, maintenance and upgrading of the company’s IT infrastructure (user workstations, servers, printers, networks, software, etc.).
– Providing on-site technical support to users and ensuring the availability of the IT tools required for business operations.

KEY RESPONSIBILITIES

– Receive and process support requests (tickets, calls, emails).
– Diagnose and resolve hardware, software and network incidents.
– Train and support users in the use of office software and applications.
– Keep the knowledge base and technical documentation up to date.

TECHNICAL KNOWLEDGE

– Networking knowledge: TCP/IP, DHCP, DNS, VPN, Wi-Fi, VLAN.
– Knowledge of Microsoft tools.
– Printer management.
– Hardware and software diagnostics.
– French: C1.

PROFESSIONAL SKILLS

– Attention to detail, a service-oriented approach and teaching skills.
– Team spirit and good communication skills.
– Ability to work independently and prioritise tasks.
– Curiosity and an interest in technological developments.

Are you interested in this role?
Get in touch!